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Springer LNCS, or, How not to do alerts!

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I subscribe to Springer Lecture Notes in Computer Science (LNCS) alerts. Several times now, I have received alerts when there was no web content at the URLs that they sent me. Very annoying, wasting my time. Please, this is 2009: try and make things work! . The latest was yesterday: at Mon, 20 Jul 2009 14:53:35 -0700 (PDT) I got an alert email from Springer LNCS: Dear Glen Newton, We are pleased to deliver your requested table of contents alert for a new volume of "Lecture Notes in Computer Science", subseries: "Lecture Notes in Artificial Intelligence". Volume 5632: Machine Learning and Data Mining in Pattern Recognition by Petra Perner is now available on the SpringerLink web site at http://springer.r.delivery.net/r/r?2.1.Ee.2Tp.1gRdiL.ByTshW..N.I9y2.3DBm.bW89MQ%5f%5fDJNcFRf0 Going to this page (as of Tues 14:26 ET July 21 2009, ~24hrs later), or to any of the URLs for the articles (including DOIs, like http://dx.doi.org/10.1007/978-3-642-03070-3_5 ) gives me - ...